SERVICES

I TAKE GREAT PRIDE IN PROVIDING YOU THE BEST QUALITY

Color history and the use of medications must be bought to my attention when consulting about your service. If you are currently under the care of an MD, it is (your) responsibility to research if color services are compatible with any prescription medication or cancer treatment which you are currently being treated with, or have used prior to your color appointment.  Your stylist is not a trained medical physician.

DOES THIS APPLY TO ME? 

Below is a list of items to address with your colorist prior to your appointment – as these items may cause negative chemical reactions to the hair when mixed with salon chemicals services.

• previously over-processed hair*  by repeatedly layering dyes over porous pre-lightened hair
• taking prescription medication*  that inadvertently alters the bonds of the hair (methotrexate, sulfa based medications)
• thermal damage*  by over-use of hot tools use of metallic dyes, salts, or minerals*  (box color) or use of “over mineralized well water” chemicals may cause negative reaction to enlightenment services
• use of henna or vegetable dyes*  chemicals may cause negative reaction to enlightenment services
• permed or relaxed hair*  chemicals may cause negative reaction to enlightenment services

IT IS MY PRIORITY TO CONDUCT THOROUGH CONSULTATIONS FOR ALL COLOR SERVICES, HOW EVER IT IS EACH CLIENT’S PERSONAL RESPONSIBILITY TO BE UPFRONT AND HONEST ABOUT THEIR HAIR HISTORY AND TO RESEARCH THE ITEMS LISTED ABOVE*

ANY DAMAGE CAUSED TO THE HAIR AS A RESULT OF UNDIVULGED INFORMATION DURING THE CONSULTATION IS NOT THE RESPONSIBILITY OF THE STYLIST

CANCELLATION POLICY

Your appointments are very important me. They are reserved especially for you. I understand that sometimes schedule adjustments are necessary; therefore, i respectfully request at least 48 hours notice for cancellations.

STRICT AND ENFORCED 48 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, i miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.  Appointments are confirmed 48 hours in advance because i know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a cancellation fee will apply.

– Less than 48 hour notice will result in a charge equal to 100% of the reserved service amount for any service under $150, and 50% of the reserved service amount for any service over $150.

– “NO SHOWS” will be charged 100% of the reserved service amount.

The cancellation policy allows me the time to inform my standby guests of any availability, as well as keeping the schedule filled, thus better serving everyone. These policies are presented and provided in the best quality and tradition of excellent service for my established and future clientele. Thank you for viewing and supporting my policies criteria.

CONFIRMATION TEXTS

As a courtesy, we will TEXT and confirm your service appointments 2-3 business days prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.